![]() You will need this number when installing the TriPOS software later. This is shown here as COM3 but your COM number may vary. REMINDER: Once you've updated the device driver, make a note of the COM number. The chip reader will now be listed in Device Manager > Ports. Highlight the device you have just installed and click Next. You will now see the name of the specified driver for your Chip Reader. Next, click Browse my computer for driver software.įrom the next window, click Let me pick from a list of available drivers on my computer. Right-click your Chip Reader in the list and select Update Driver. In the following examples, the device uses COM3. It usually connects to COM9 but this number varies depending on how many hardware devices have previously connected to a particular PC. TIP: The default Windows driver is the USB Serial Port driver. This should include your Chip Reader it may be labelled as either USB Serial Device or Ingenico Lane 3xxx. You will now see all ports in use on your computer. In Device Manager, scroll down and click the ‘ >’ symbol to expand Ports. TIP: You may see a message pop up asking ‘Do you want to allow this app to make changes to your device. You can do this from the Windows Start Menu by typing ‘Device Manager’ and clicking the Device Manager icon to open it. Īfter you have installed the drivers, open Device Manager on your computer.
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